• IT Governance Solutions
• Project & Portfolio Management Solutions
• HP Application Lifecycle Management
• Application Portfolio Management
• Executive Scorecard
• HP LoadRunner
• HP Unified Functional Testing
• ITIL Service Management Solutions
• ICD-10 Compliance Solution

ITIL Service Management solutions include a range of incident-management, problem-management, and application change capabilities – all of which provide mechanisms to track, monitor, and manage function-specific activities. For example, you can monitor how specific incidents are automatically managed beginning with the initial report/ticket, which includes automatic escalation if production changes are needed to resolve the issue. Likewise, you can track and manage problem management activities and have the ability to execute root-cause analyses for escalated or recurring problems.